{"id":11,"date":"2025-05-29T01:46:46","date_gmt":"2025-05-28T23:46:46","guid":{"rendered":"https:\/\/shop.victory-publishing.org\/?page_id=11"},"modified":"2025-05-29T01:46:47","modified_gmt":"2025-05-28T23:46:47","slug":"pravila-povrata-i-refundacije","status":"publish","type":"page","link":"https:\/\/shop.victory-publishing.org\/hr\/pravilnik-povrnitev-vracil\/","title":{"rendered":"Pravila povrata i refundacije"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Pravila povrata i refundacije<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1. Pravo na odustajanje od ugovora<\/h4>\n\n\n\n<p>U skladu sa Zakonom o za\u0161titi potro\u0161a\u010da (ZVPot), kupac ima pravo odustati od ugovora bez navo\u0111enja razloga u roku od 14 dana od primitka fizi\u010dkog proizvoda.<\/p>\n\n\n\n<p>Ovo pravo odnosi se samo na fizi\u010dke proizvode koji su stvarno primljeni. U slu\u010daju neprimljavanja po\u0161iljke, pravo na odustajanje od kupnje ne vrijedi, jer rok po\u010dinje te\u0107i danom primitka proizvoda.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Postupak povrata novca<\/h4>\n\n\n\n<p>Za ostvarivanje prava na odustajanje od posla, molimo kontaktirajte nas na <a href=\"mailto:shop@victory-publishing.org\">shop@victory-publishing.org<\/a> i navedite broj narud\u017ebe, ime, adresu i proizvod koji \u017eelite vratiti.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Uvjeti povrata novca<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proizvod se ne smije koristiti, o\u0161tetiti ili modificirati.<\/li>\n\n\n\n<li>Ako je mogu\u0107e, vratite proizvod u originalnoj ambala\u017ei.<\/li>\n\n\n\n<li>Tro\u0161kove povrata snosi kupac.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">4. Iznimke<\/h4>\n\n\n\n<p>Povrat novca nije mogu\u0107 za digitalni sadr\u017eaj (npr. PDF datoteke) koji je preuzet ili isporu\u010den na izri\u010dit zahtjev kupca, jer se narud\u017ebom kupac izri\u010dito odri\u010de prava na odustajanje od kupnje.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. Povrat novca<\/h4>\n\n\n\n<p>Nakon primitka i pregleda vra\u0107enog proizvoda, obradit \u0107emo povrat novca \u0161to je prije mogu\u0107e, a najkasnije u roku od 14 dana od primitka. Povrat novca bit \u0107e izvr\u0161en na isti na\u010din na koji je izvr\u0161eno pla\u0107anje, osim ako nije druga\u010dije dogovoreno.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. Neuspjeh u preuzimanju po\u0161iljke<\/h4>\n\n\n\n<p>Nepreuzimanje po\u0161iljke ne smatra se valjanim odustajanjem od ugovora. Takva radnja predstavlja kr\u0161enje ugovornih obveza kupca, a odnos se ocjenjuje prema Zakonu o obveznim odnosima.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. Kontakt za povrat<\/h4>\n\n\n\n<p>Za sva pitanja u vezi s povratom ili reklamacijama, molimo kontaktirajte nas na <a href=\"mailto:shop@victory-publishing.org\">shop@victory-publishing.org<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">8. Dodatne informacije<\/h4>\n\n\n\n<p>Victory Publishing posluje isklju\u010divo online i nema fizi\u010dku trgovinu. Sva komunikacija i povrati obavljaju se elektroni\u010dki.<\/p>\n\n\n\n<p><em>Datum stupanja na snagu: 4. travnja 2025.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Pravilnik povrnitev in vra\u010dil 1. Pravica do odstopa od pogodbe V skladu z Zakonom o varstvu potro\u0161nikov (ZVPot) ima kupec [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"folder":[56],"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":121,"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/pages\/11\/revisions\/121"}],"wp:attachment":[{"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/media?parent=11"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/shop.victory-publishing.org\/hr\/wp-json\/wp\/v2\/folder?post=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}